Frequently Asked Questions

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If you can't find the answer you're looking for, please contact us.

All questions regarding our billing policies and practices.

Can I use plant images from your website for my business?

No. Some images are protected by copyright. If you need specific images, please contact us as we may be able to supply non-copyright photos for use. 

Do you offer payment terms?

We do offer terms to approved wholesale accounts. If you are not a current customer, please complete our wholesale application.

How do I become a customer?

Please contact the account manager for your specific area, or fill out our Wholesale Account Application and a account manager will be in contact.

How do I order online?

To order online you must have a current Willowbrook Nurseries account and fill out the Wholesale Account Application to set up your account.

Is there an average freight amount?

Freight is calculated based on the amount of space your order takes up and the percentage in reference to the other orders on the truck.  These rates are calculated at the time of shipping, but we can provide estimates prior to that if you need the information.

What credit cards do you accept?

We accept Visa and Mastercard. All credit payments must be made at time of purchase or within 15 days of purchase if you have terms with Willowbrook.