At Willowbrook Nurseries Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes information such as your name, email address, phone number, and mailing address when you fill out forms, place orders, or subscribe to our newsletter.
• Non-Personal Information: Information such as browser type, IP address, time of visit, and browsing patterns that help us understand how users interact with our site.

2. How We Use Your Information

Willowbrook Nurseries Inc. uses the collected data for the following purposes:

• Processing Orders: To fulfill and manage orders placed through our website.
• Customer Support: To respond to inquiries, troubleshoot issues, and improve our services.
• Marketing Communications: To send promotional emails or newsletters if you have opted in to receive them.
• Website Improvement: To analyze website usage and enhance user experience through analytics tools.

3. Data Security

We take your security seriously and have implemented industry-standard measures to protect your personal information, including:

• Encryption: All sensitive data transmitted between your browser and our server is encrypted using SSL technology.
• Secure Storage: Personal data is stored on secure servers with restricted access.
• Payment Security: We use trusted third-party payment processors to ensure the security of your payment information.

However, no data transmission over the internet or method of storage is 100% secure, and we cannot guarantee absolute security.

4. Cookie Management

Cookies are small text files stored on your device that help us improve your website experience. We use cookies for the following purposes:

• Essential Cookies: Necessary for the operation of the site, such as keeping you logged in or remembering items in your shopping cart.
• Analytics Cookies: Used to collect anonymous data about website traffic and user interactions.
• Marketing Cookies: Help deliver targeted advertisements based on your browsing behavior.

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

5. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your data with:

• Service Providers: Trusted third-party companies that assist us with operating our website, conducting our business, or providing services to you.
• Legal Requirements: If required by law or in response to valid requests by public authorities.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked sites.

7. Your Rights and Choices

You have the right to:

• Access and Correction: Request access to your personal data or correct any inaccuracies.
• Opt-Out: Unsubscribe from our marketing communications at any time.
• Data Deletion: Request the deletion of your personal information, subject to legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with the date of the latest revision.

9. Contact Us

If you have any questions or concerns about this Privacy Policy,  please contact us.

Last updated: October 1, 2024